Thank you for visiting our privacy policy (“Privacy Policy”). This Privacy Policy applies to personal information collected on any and all websites related to the Kookailab brand. (“Brand”, “we” or “us”) and through any related mobile applications, online website where the privacy policy is posted (herein collectively referred to as the “Site”). This Privacy Policy also explains your choices about how this information is collected and used.
Please read this Privacy Policy carefully because by accessing the Site and/or creating an account with us, you consent to our collection, use, disclosure, transfer and storage of personal information or other information we receive in connection with such use. Comply with this Privacy Policy. If you do not agree to the terms and conditions of this Privacy Policy, please do not use the Sites.
Please note that this Privacy Policy is subject to an arbitration provision and, except where and to the extent prohibited by law, you must arbitrate any claims you may have against Brand on an individual basis. Arbitration on an individual basis means that you will not have, and you waive your right to have, a judge or jury decide your claims, if any, and you may not proceed with the arbitration in a class, consolidated, or representative capacity.
1.INFORMATION COLLECTED
When you use our website, we collect both personal information and non-personal information from you. The type of information we collect from you depends on the website and the features you use on the website. “Personal information” means information that identifies, relates to, describes, could reasonably be associated, directly or indirectly, with or could reasonably be associated, directly or indirectly, with a specific individual or family. Please note that over time, non-personal information may become personal information due to regulatory developments, technological advances, or the mixing of personal information with non-personal information. The various types of information we collect from you may include:
Purchase Information: When you make a purchase, we may collect your name, billing address, shipping address, email address, phone number, credit card number and expiration date. This information is used to provide the products and services you order or request, process and ship orders, send order and shipping confirmations (or other transaction information), and/or provide customer service.
Account Information: If you create an account with us, we may collect your name, email address, phone number, mailing address, zip code, date of birth, and gender. This information will be used to help you track your order, keep you informed of special offers, site-related updates, and facilitate checkout during the purchasing process.
Commercial Communications Information: If you sign up to receive promotional emails from us, we may collect your name, email address, phone number, mailing address, gender and date of birth. This information may be used to contact you about sales, special offers, and new features available on the Site.
Information related to inquiries: If you contact us with a question, we may collect your name and email address. This information may be used to answer your questions or contact you if we are disconnected from live chat.
Promotional Information: If you enter a promotion sponsored by us (e.g., contest, sweepstakes), we may collect your name, email address, phone number, gender and other contact information. This information will be used to fulfill the terms of the promotion and to contact you about promotions and special offers, sales, and new features offered by the Site. It will also be subject to the terms accompanying such promotions.
Survey Information: If you choose to participate in one of our online events, we may collect your name, age, gender, phone number, zip code, shopping habits, activities and routines, clothing preferences, email address and/or mailing Address investigation. This information will be used to help provide us with relevant information about consumers, including their preferences and product needs.
Usage Information: We may passively collect Usage Information when you visit or interact with the Site. We call this “passive” collection because you may not be aware that we are collecting this information when you visit or interact with the Site. This information may include the following items: IP addresses of site visitors, information related to IP addresses, system media access control addresses, network configuration information, network device information, browser plug-in types and versions, and operating system. In addition, like any online website or service, our mobile applications automatically collect certain information, such as your IP address, device information (e.g., your mobile device’s unique identifier, hardware model, operating system version, mobile Network information) and the URL from which you can access our application.
Information from other websites, including mobile applications and social media platforms: If you use a social media platform or mobile device (or other communication method) to interact with the Website, that platform or application may have specific privacy policies governing its use Relevant use of personal information. For example, if you use a mobile application and your mobile device settings permit it, we may collect mobile location information from your device. Our apps may collect information even if you are not logged in to the app or website. If you have questions about your mobile device’s security and privacy settings, see your mobile service provider or device manufacturer’s instructions for how to adjust your settings. We do not control the data collection or privacy practices of the app website from which you download our mobile apps or any third-party platform through which you visit our website or contact us. After using or downloading any Application, you should review the privacy policy and terms of use of any third-party website or mobile application website and review and use the available controls and settings on your device to reflect your preferences.
Information from Other Sources: We may also obtain, collect and aggregate information (including Personal Information) provided to us by our marketing services providers and other vendors. This information may include information about current subscribers or customers and is used for a variety of purposes, including enabling us to send you the most relevant, timely and exciting offers and announcements tailored specifically to you and your interests. Of course, you can update your information or change your preferences about receiving announcements and other information from us at any time by accessing your account through the Site.
2.COOKIES AND OTHER SESSION IDENTIFIERS
Like many websites, we and third parties we permit use a technology called “cookies.” A cookie is a piece of information placed on your browser when you visit a website. In many cases, information collected using cookies (and related technologies) is used in a non-identifiable manner without reference to personal information. For example, we use the information we collect about our website users to optimize our website and understand traffic and usage patterns. In other cases, we link information collected using cookies and related technologies to Personal Information. In such case, this Privacy Policy governs how we use that information.
Cookies help provide additional functionality to the website and help us analyze website usage more accurately. For example, a website may set a cookie on your browser so that the website remembers you on future visits. We use cookies to monitor and maintain information about your use of the website. Cookies are also used to track your identity to the websites you visit after your visit; otherwise, we do not track information about your use of other websites. Cookies also allow us to retain selections in the shopping cart when the user leaves the site without checking out. Cookies are not used on the website to store your account information as this information is stored securely on the server. Some of the cookies we use. Although they are harmless, they may contain demographic information and, depending on your browser, these cookies may not typically be deleted when you delete cookies. Please check your browser to determine where these types of cookies are stored and how to delete them.
Third-Party Advertisers: We may use advertisers, third-party ad networks and other advertising brands to serve advertisements on our website and third-party websites. Please note that such advertising brands may collect information about your visits to our website (such as through cookies, web beacons and other technologies) so that such advertising brands can market products or services to you and monitor which advertisements are served to you. Your browser and the page you were viewing when this ad was served. Depending on the specific advertising services they offer, these third-party advertising brands may use first-party cookies or third-party cookies. Unlike third-party cookies, first-party cookies are hosted on the brand’s servers. Please note that this Privacy Policy does not cover the collection and use of information by such advertising brands.
While we recommend that you leave cookies turned on as they allow you to take advantage of certain features of the site, you can still control the use and auditing of our cookies. However, if you choose not to allow cookies to be placed as set forth herein, you may not be able to use or enjoy all services and features of the Site. Specifically, you can configure the settings on your browser to (i) receive notification when you receive a new cookie, (ii) disable cookies, or (iii) delete cookies.
3.HOW WE USE THE INFORMATION WE COLLECT
We may use the information we collect as necessary to fulfill your request, including by:
Access and use: If you provide personal information in order to access or use the website or any of its features, we will use your personal information to provide you with the opportunity to access or use the website or features and to monitor your use of the website or features. specific functions.
Internal Business Purposes: We may use your personal information for internal business purposes, including but not limited to helping us improve the content and functionality of the Site, better understand our users, improve the Site, and prevent, identify or address fraudulent activity. , manage your account, provide you with customer service, and generally administer the Site and our business.
Marketing: We may use your personal information to contact you for certain marketing and advertising purposes, including, but not limited to, telling you about offers, competitions or surveys that may be of interest to you, and displaying content and advertising on and off the Site which may be related to You are relevant. If you wish to change or update your personal information or change your subscription preferences, you may do so as set forth here. We also use your personal information for other marketing purposes, such as administering our loyalty program.
Specific Reasons: If you provide personal information for a certain reason, we may use that personal information based on the reason for which it was provided. For example, if you contact us via email, we will use the personal information you provide to answer your questions or attempt to resolve your issue and will respond to the contact’s email address.
Aggregated Information: In order to better understand and serve users of the Site, we (either directly or in partnership with our marketing services providers) may conduct research on our customer demographics, interests, and behavior based on Personal Information and other information. Information we have provided or received. For example, we may combine information from website visitors to determine how best to target our marketing and our product offerings in certain areas of the country. This research may be compiled and analyzed on an aggregate basis and such aggregate information does not identify you personally and is not classified or treated as personal information under this Privacy Policy.
4.HOW WE SHARE YOUR INFORMATION
We may share the information described in Section 1 above with the following categories of third parties under the following circumstances:
Order Fulfillment and Fraud Protection: If you choose to make a purchase on the Site, we may collect from you your credit card number, billing address, and other information relevant to such purchase, and we may use this collected information to fulfill Your Purchase. We may also provide this information, or other personal information you provide, to unaffiliated third parties as necessary to complete your purchase (e.g., to process your credit card). In addition, we may share your personal information with fraud protection services to help us prevent fraud and protect our customers from credit card fraud.
Business Transfers: As with any business, as our business grows, we may sell, transfer, purchase, transfer or otherwise acquire or dispose of certain business or brand assets. If such or similar events occur, personal information may become part of the transferred assets. If all or a portion of our assets are sold or acquired by another party, or a merger occurs, you grant us the right to transfer the personal information collected through the Site, and you acknowledge and consent to any successor to us or our acquirers and/or our The e-commerce service provider will continue to have the right to use your personal information and other information in accordance with the terms of this Privacy Policy.
Third-Party Marketers, Partners and Other Third Parties: We may also share your personal information with other marketers, partners and other third parties whose products or services we believe may be of interest to you. These third-party marketers, partners and other third parties may use your personal information for their own purposes or further disclose your information to other third parties. If you do not want us to share your personal information with these types of parties, please email [email protected]
Legal Requirements: If required to do so by law (including, without limitation, in response to a subpoena or request from a law enforcement agency, court or government agency) or in the good faith belief that such action is necessary (i) to comply with a legal obligation, (ii) to protect or defend us or others the rights, interests or property of our customers or users, (iii) act under exigent circumstances to protect the personal safety of website users or the public (iv) protect against legal liability or potential fraud (as determined by us in our sole discretion).
5.HOW TO ACCESS, CORRECT AND UPDATE YOUR PERSONAL INFORMATION
You may access, correct and/or update certain personal information you have provided to us by clicking “Update Account” in the “My Account” area of the Site.
6.MEASURES TAKEN TO ENSURE THE SECURITY OF YOUR INFORMATION
We take commercially reasonable measures to ensure the security and confidentiality of your personal information. We have implemented information security measures, including administrative, technical and physical controls, designed to reasonably protect your personal information. While we have taken and will continue to take significant steps to protect this information, no brand, including us, can completely eliminate all security risks associated with personal information. Please understand that no data transmission over the Internet can be guaranteed to be 100% secure. Therefore, we cannot ensure or warrant the security of any information you transmit to us. Please understand that any information you transmit to us is done at your own risk. We recommend that you take additional steps to protect yourself, including installing anti-virus software, closing your browser after use, keeping your passwords confidential, and ensuring that software and applications are regularly updated. If we learn of a breach of our data security systems, we may attempt to notify you electronically so that you can take appropriate protective measures. By using the Site or providing personal information to us, you agree that we may communicate with you electronically regarding security, privacy and administrative issues related to your use of the Site. If a security breach occurs, we may post a notification via the Site. In this case, we may also send you an email at the email address you provided to us. Depending on where you live, you may have a legal right to receive written notification of a data privacy or security breach. [email protected]
7.DATA RETENTION
We will only retain your information for as long as necessary for the purposes set out in this privacy policy or to provide you with our services. We will retain and use your information to the extent necessary to comply with our legal obligations (including record retention), resolve disputes, enforce our agreements, and as otherwise set forth in this Privacy Policy. When the Brand determines that your information is no longer needed, or when the legal authorization to retain the information expires, your information will be destroyed in accordance with procedures related to the Brand’s systems or processes under applicable law.
8.YOUR CHOICES AND PERSONAL RIGHTS
You have several choices when it comes to your personal information. We will respect the choices you make regarding your personal information. If you have created and maintained a user account on the Site, you will be able to log in and update your account (including contact details) information. You can also update your contact information or change your subscription preferences. Additionally, you can:
Limiting the Personal Information You Provide: You can use the Site and limit the personal information you provide by disabling cookies or not registering an account with us. If you choose to limit the personal information you provide and/or disable cookies, you may not be able to use certain features of the Site. For example, in order to purchase goods and services on the Site, payment and shipping information must be provided.
Manage your subscription preferences: We may send you information via email or text message. If you provide your mobile phone number and request to receive information via text message, we may provide the information this way. In addition, we may send automated text messages (if you agree). If you consent to receive automated text messages from us, please note that your consent includes consent to receive autodialed and/or prerecorded telemarketing text messages or non-automated messages via telephone from or on behalf of the Brand and its affiliated brands. The number you provided. You further understand that consent is not a condition of purchase and that message and data fees may apply. Additional terms and conditions will be provided when registering for any automated messages, including frequency of messages.
Opting out of marketing emails and text messages: For email marketing, you will have the opportunity to change your subscription preferences by clicking on the “unsubscribe” hyperlink contained in all promotional emails sent by us or on our behalf. Please note that while we strive to fulfill all subscription requests as quickly as possible, they may take up to ten (10) business days to become effective. Please note that even if you opt out of receiving future promotional communications, if you use the e-commerce features of the Site, you may receive certain transactional messages related to the purchase or shipment of your purchase. Therefore, if you order online, we will send you an email confirming your order, and if we have questions about your order, we may need to contact you by phone, email, or regular mail. In addition, opting out will not remove you from messages we send where required by relevant legal or regulatory requirements. You can ask us not to contact you via text message at any time by simply replying when you receive the text message. For automated text messages, you will have the opportunity to opt out by replying “stop” to any message you receive. Please note that you hereby consent to receive a confirmation message for any opt-out request. We will process your unsubscribe request as quickly as possible, but please note that in some cases you may receive additional messages after your unsubscribe request is processed. You will have the opportunity to opt out by replying “stop” to any message you receive.
Social Media and Other Public Platforms: You can also manage the sharing of certain personal information with us when you contact us through social media platforms or applications. Please refer to the privacy settings of your social media website or application to determine how you can adjust your permissions and manage our interactions with your social media platform or application. That said, we want you to be aware that when you post information to a public forum, including publicly viewable social media platforms, that information will be available to anyone who visits such platform pages. Please use caution when disclosing any information in chat rooms, forums, and other public posting areas. We are not responsible for the use by others of information you disclose in chat rooms, forums and other public posting areas.
9.LINK TO OR FROM ANOTHER WEBSITE
The Sites may contain links to other websites that are not operated or controlled by us (“Third Party Sites”). The policies and procedures set forth herein do not apply to any third-party websites. We are not responsible for the privacy practices or content of such third-party websites. We are not responsible for the actions of these third-party websites; rather, the owners and operators of all third-party websites are responsible for all personal information, if any, provided, collected, maintained, stored or otherwise disclosed on those websites. A link on the Site does not mean that we endorse or have reviewed the third-party website, including its privacy policy, if any. If you have any questions about how these third-party sites use your personal information,
If you arrived at the Site through a link from some of our advertising or marketing partners, the Site may contain frames from the applicable advertising or marketing partner. Nonetheless, the information you provide to us through these framed web pages is collected by us and our use of such information is governed by this Privacy Policy.
10.HOW WE DEAL WITH DO NOT TRACK SIGNALS
Please note that our website does not support Do Not Track browser settings and does not currently participate in any Do Not Track frameworks or other mechanisms that would allow us to respond to signals from you regarding the collection of your personal information.
11.INFORMATION COLLECTED FROM CHILDREN
Protecting children’s privacy is extremely important to us. The Sites are intended for a general audience and are not directed at or intended for use by children under the age of 16. We do not knowingly collect or intend to collect personal information from anyone under the age of 16. If you are under 16 years of age, you should not provide us with any personal information. We encourage parents and legal guardians to monitor their children’s Internet usage and to help enforce our Privacy Policy by instructing their children never to provide personal information through the Site.
12.ACCESSING THE SITE FROM OUTSIDE THE UNITED STATES
If you access our Site from outside the United States, please note that you are sending information (including personal information) to the United States, where our servers are located. We will store and process your personal information in accordance with U.S. privacy laws and this Privacy Policy. Please note that privacy laws in the United States may differ from those in other countries and may be considered less protective in some circumstances. U.S. privacy laws may provide more limited recourse mechanisms, including different or sometimes weaker data protection rights. Therefore, by providing your personal information, you consent to the collection, use.
13.CHANGES TO THIS PRIVACY POLICY
The Site and our business may change from time to time. As a result (and for other business and/or technical reasons), it may be necessary for us to make changes to this Privacy Policy. We reserve the right to update, change, revise or modify this Privacy Policy at any time without prior notice. Please review this policy regularly, especially after you provide any personal information.
If we make any material changes to this Privacy Policy (as determined by us), we will provide such additional notice to users via email, a notice on the Site, an updated policy on the Site, or through other reasonable means. Notification method.
14.DISPUTES AND ARBITRATION AGREEMENT
Except where and to the extent prohibited by law, when using the Site, you and Brand agree that in the event of any dispute, claim, litigation or issue arising out of or relating to your use of the Site, or this Privacy Policy or any part thereof breach, enforcement, interpretation or validity (“Dispute”), the parties shall first make a good faith attempt to resolve such Dispute by providing the other party with written notice describing the facts and circumstances of the Dispute and giving the receiving party 30 days to resolve the dispute. Respond to or resolve disputes.
Shipping to You: Your last used billing address or any billing and/or shipping address we may have on file for you.
You and Brand each agree that this dispute resolution procedure is a condition precedent to the filing of any action or assertion of any claim against the other party. If any Dispute cannot be resolved through the dispute resolution procedures set forth above, you agree that the sole and exclusive jurisdiction for such Dispute will be decided by binding arbitration on an individual basis. Arbitration on an individual basis means that you will not have, and you waive your right to have a judge or jury decide your claims, and you may not proceed with the arbitration in a class, consolidated, or representative capacity. Other rights you and we would have in court will be unavailable or more limited in arbitration, including rights of discovery and appeals.
The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute arising out of or relating to the interpretation, applicability, enforceability or formation of this Privacy Policy, including all or any Portions of this Privacy Policy are invalid or revocable.
15.CHOICE OF LAW
The parties acknowledge that this Privacy Policy evidences transactions involving interstate commerce. Notwithstanding the preceding paragraph regarding applicable substantive law, any arbitration conducted under the terms of this Privacy Policy shall be governed by the Federal Arbitration Act (9 USC §§ 1-16).
16.YOUR CALIFORNIA PRIVACY RIGHTS
If you are a California resident and use our Site, this section of the Privacy Policy applies.
California Shine the Light Law: California’s Shine the Light Law gives California residents the right to obtain certain information regarding the types of personal information shared with third parties for direct marketing purposes by brands with which those individuals have a business relationship during the preceding calendar year. In particular, California residents may request a copy of the personal information we hold about them. California residents may also request information about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products sold by those third parties. [email protected], or write to us at the address at the bottom of this Privacy Policy. Please allow 30 days for a response to your request.
The categories of information we collect from California residents in the next 12 months, the sources of that information, the business purposes for collecting the information, and the third parties to whom we may disclose the information may include:
Identifiers: We may collect your name, alias, postal address, email address, phone number, online identifier, Internet Protocol address, account name or other similar unique personal identifier. We may collect this personal information directly from you, indirectly from you (for example, by observing your behavior on our website), or from third party service providers (such as data analytics providers). Our business purposes for collecting this information may include responding to your inquiries, providing information about products or special offers, processing your order, processing an employment application or processing documents required for legal purposes. We may disclose this information to third parties, including payment processors, Internet providers, marketing providers,
Categories of personal information listed in the California Customer Records Regulations (California Civil Code Section 1798.80(E)): We may request a credit card signature, based on information you provide regarding style selections, apparel or footwear sizes, and credit or debit card information. Information infers physical characteristics from numbers. We collect this information directly from you. Our business purpose in collecting this information is to process your order. We disclose this information to our payment processor to process your order.
Commercial Information: We may collect information relating to products or services purchased, obtained or considered, or other purchasing or consumption history or tendencies. We may collect this information directly from you. Our business purposes for collecting this information may include responding to your inquiries, providing information about products or special offers, or processing your order. We may disclose this information to third parties, including payment processors and providers of delivery, fulfillment, customer support, marketing and fraud prevention services, in order to perform these services.
Internet or other electronic network activity information: We may collect information related to browsing history, search history, information about consumer interactions with websites, applications or advertisements. We may collect this information indirectly from you (for example, by observing your behavior on our website) or from third-party service providers (such as data analytics providers). Our business purposes for collecting this information include providing targeted advertising and providing information about products or special offers. We may disclose this information to third parties, including Internet service providers, payment processors and advertising networks to perform these services.
Geolocation Data: We may collect information related to location. We may collect this information directly from you. Our business purposes for collecting this information include responding to inquiries, processing your order, or providing targeted advertising. To assist in these purposes, we may disclose this information to third parties, including Internet service providers and advertising networks.
Audio, electronic, visual, thermal, olfactory or similar information: We may collect video recordings of our customers’ visits to our website. These records are kept in de-identified (i.e. anonymous) form. We may collect this information directly from you. Our business purposes for collecting this information include providing customer service, preventing fraud, and protecting our legal rights. We may disclose this information to third parties as necessary to protect our rights and the rights and safety of our customers and employees.
Inferences Drawn from Other Personal Information: We may collect personal data that reflects an individual’s shopping preferences and behavior. We may collect this information indirectly from you (for example, by observing your behavior on our website) and from third-party service providers (such as data analytics providers). Our business purposes for collecting this information include improving consumers’ online shopping experience and marketing. We may disclose this information in aggregated and/or de-identified (i.e., anonymized) form to third parties (including advertising networks) for the business purposes described.
Characteristics of Protected Classifications Under California and Federal Law: We may collect information for human resources requirements related to age, race, veteran status, or gender. We may collect this information directly from you. We may disclose this information to third parties, including providers of human resources management services to perform these services.
Certain data collected by third parties on websites and apps (called cookies) may be considered a “sale” as it is broadly defined in the CCPA. We “share” and/or “sell” the data collected through cookies with third parties for marketing and advertising campaigns. Specifically, we may “share” or “sell” certain categories of personal information to advertising and marketing networks, including identifiers, commercial information, Internet and electronic network activity, geolocation data, and information derived from other personal information Inferences to provide advertising and marketing services.
Privacy Rights Available to California Residents: If you are a California resident, the CCPA may grant you certain rights with respect to the personal information we collect, including
You have the right to know, upon no more than two requests in a 12-month period, information about the categories of personal information we collect about you, the categories of sources from which such information is collected, the purposes for which such information is collected and the categories with whom we share it Information from third parties. You also have the right to learn whether we sell or disclose your personal information for a business purpose, and, if so, the categories of personal information we sell or disclose for a business purpose. You also have the right to request specific personal information about you and third parties to whom we may disclose personal information. We will endeavor to respond to verified requests within forty-five (45) days of receipt.
You have the right to ask us to delete your personal information. However, we may retain your personal information subject to one or more exceptions provided by law.
You have the right to correct inaccurate personal information that we maintain.
In addition to other business purposes permitted by California law, you have the right to limit the use and disclosure of your sensitive personal information to those purposes necessary to perform the services or goods reasonably anticipated by an average consumer requesting those goods or services.
You have the right not to be discriminated against. You are entitled to receive equivalent service and pricing from the Business even after exercising your rights.
To submit an access or deletion request and to opt-out of the sale of your personal information, please email [email protected]
After completing your access or deletion request, we will verify your identity and may ask you to confirm the data points we already have about you. Please note that the right to opt out does not need to be a verified request. We will only use the personal information provided in the request to verify the requester’s identity or authority to make the request. When submitting the form linked above, you may designate an authorized agent to make the request on your behalf. Such authorized agents must be registered with the California Secretary of State. We may deny an agent’s request if they do not submit written proof that they have your authorization to act on your behalf.
17.FINANCIAL INCENTIVE NOTICE
We offer a variety of financial incentives. For example, we may offer discounts, coupons or other benefits to customers who sign up to receive marketing communications from us. You may select financial incentives by following the registration or participation instructions provided, and, for any ongoing benefits, you may opt-out at any time, such as by following the unsubscribe instructions in the applicable terms and conditions, promotional communications or by sending us an email: customer @kookailab.com, in some cases we may offer additional financial incentive terms and conditions, and we will provide you with these terms and conditions and information on how to register. The value of your personal data is reasonably related to the value of the offer or discount offered to you. Although we do not assign a monetary value to the data we collect, based on our reasonable estimates, the value derived from the information you provide is reasonably equal to or greater than the value Brand derives from the use of this information. The value of your personal data is reasonably related to the value of the offer or discount offered to you. Although we do not assign a monetary value to the data we collect, based on our reasonable estimates, the value derived from the information you provide is reasonably equal to or greater than the value Brand derives from the use of this information. The value of your personal data is reasonably related to the value of the offer or discount offered to you.
18.PRIVACY RIGHTS BASED ON YOUR STATE OF RESIDENCE
If you are a resident of Colorado, Connecticut, Virginia, or Utah and use our Site, this section of the Privacy Policy applies. Depending on your state of residence, you may have one or more rights related to the personal data we collect, including:
The right to know whether we process your personal data. You may also have the right to obtain the personal data we have collected about you in a technically feasible and user-friendly format.
The right to correct any inaccuracies in your personal data that we maintain.
The right to ask us to delete your personal data.
The right to “opt out” of targeted advertising, the sale of your personal data or analytics.
The right to appeal our refusal to act on your request to exercise one of the rights listed above. You may appeal our decision by sending an email to [email protected] with “Appeal Request” in the subject line of the email.
For Virginia residents: If your appeal is denied, you may file a complaint by calling the Virginia Attorney General’s Consumer Protection Hotline.
For Colorado residents: If you have questions about the outcome of your appeal, you may contact the Colorado Attorney General.
For Connecticut residents: If your appeal is denied, you may contact the Consumer Assistance Division of the Connecticut Attorney General’s Office to file a complaint or request assistance by calling the Consumer Assistance Division of the Connecticut Attorney General’s Office.
You have the right not to be discriminated against. You are entitled to receive equivalent service, pricing, and quality of services and goods from the Business even after exercising your rights.
To submit an access or deletion request and to opt-out of the sale of your personal information, please email [email protected]
Please note that we will verify your identity after completing your request and may ask you to confirm data points we already have about you.
19.CONTACT US
If you have any questions, comments or concerns about our privacy policy or privacy practices, please email [email protected], Monday through Friday, 7 a.m. to 6 p.m. PST.